Osprey

Need some help? Browse through our summary of the most frequently asked questions about shipping, returns, samples, sourcing, pricing, and many more!

You can find the MOQ for a specific product on its page. The MOQs are generally imposed by our partners. If the MOQ represents a barrier, feel free to contact us.
The final price for a product depends on different elements, such as the quantity, the customization technique and the logo. Feel free to request a quote to get a more precise price.
Yes, our Production Team will send you the e-proof with all the details of the product and customization. You’ll need to review and confirm the e-proof before we proceed with production.
Lead times vary depending on the product, customization techniques, and season. Be sure to check the lead times on our website, and feel free to contact us for more information.
All product details are available on each product page. You can also visit our value chain page to learn more about our partners. For further information, feel free to contact our team.
Yes! We offer custom gift boxes. For more information, visit our Custom boxes page page.
Of course! We just ask you to indicate this when your are checking out for your order request. Our Team will then contact you to collect all the addresses and related information.
Yes, we can ship almost everywhere in the world. We are always informing our clients whether or not we can ship to a specific destination.